Privacy Policy

CareerGlow helps users evaluate whether they should apply to a role by comparing their background with a job description. To provide this service, we collect limited information needed for accountless access, report delivery, and product operation.

We may collect the following categories of information:

Information you provide directly

• Email address
• Background or resume-related text you submit
• Job description text you submit
• Messages you send through support or contact channels

Information generated through your use of the service

• Preview and report records
• Purchase and balance records
• Verification and sign-in activity
• Basic technical usage information such as browser, device, and request logs

We use your information to:

• send email verification codes
• generate previews and full reports
• let you recover previously unlocked reports
• process purchases and manage report balances
• prevent abuse, fraud, and unauthorized access
• improve product quality, reliability, and support

CareerGlow uses email as a lightweight identity method. We do not require a traditional password-based account. Your email is used to verify access, associate purchases with your unlocked reports, and help you recover previously unlocked reports across sessions or devices.

When you make a purchase, payment-related information may be processed by third-party payment providers. CareerGlow does not store full payment card information on its own servers unless explicitly stated otherwise by the payment provider workflow.

To operate the product, we may use third-party service providers for:

• language model processing
• email delivery
• payment processing
• hosting and infrastructure
• database and analytics support

These providers only receive the information reasonably necessary to perform their service.

We retain information for as long as reasonably necessary to provide the service, maintain unlocked report access, comply with legal obligations, resolve disputes, and enforce our terms.

We use reasonable technical and organizational measures to protect your information. However, no internet-based system can be guaranteed to be fully secure.

You may contact us to request access to your stored information, request deletion where applicable, or ask questions about how your information is used.

CareerGlow is not intended for children under 13, or under the minimum age required by local law to use this type of service.

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page.

If you have questions about this Privacy Policy, contact us at: existmmmm@gmail.com